Cancellation & Refund Policy
Last updated: 7 October 2026
This policy explains when you can cancel an order or booking made on everyday-club.com and how refunds work.
1. Food orders
- You can cancel a food order from your account only while its status is "Order Placed", that is, before the restaurant confirms it. You get a full refund.
- Once the restaurant has confirmed the order and started preparing it, the order cannot be cancelled and is not refundable.
- If we cancel your order (for example an item is not available, or the address is outside our delivery area), you get a full refund.
- If you receive a wrong, missing or damaged item, please call us at +91 81076 48918 as soon as possible after delivery. We will check and, where the problem is confirmed, send a replacement or refund the amount for that item.
2. Hotel room bookings
- Room bookings are paid in advance. Room bookings are non-refundable once confirmed, including if you cancel or do not arrive.
- If we cancel your room booking for any reason, you get a full refund.
3. Cafe table and bar table bookings
Table bookings do not need any payment on the Website, so there is nothing to refund. You can cancel a table booking from your account at any time; please cancel if your plans change so the table can be given to another guest.
4. How and when refunds are paid
- Refunds are always sent back to the same payment method you used (UPI, card, net banking or wallet), through our payment partner Razorpay.
- Refunds usually reach your account within 5–7 working days after the cancellation, depending on your bank.
- If you have not received a refund after 7 working days, contact us with your order or booking number and we will help.
5. Contact
Call +91 81076 48918 or email [email protected]. For complaints, you can also call +91 92510 06666.